Case study / BFKN

BFKN Connects Disconnected Legacy Systems with ToolJet

ToolJet has been a game-changer for BFKN. Its user-friendly interface and powerful features have enabled us to overcome the limitations of our legacy systems and build custom solutions tailored to our specific needs. The support from the ToolJet team has been exceptional, and we're excited to see the continued development of the platform.

James Bender

Director of IT at BFKN

Apps created

20%

Improvement in client satisfaction

50%

Faster reimbursement process

About

Established in 1984, Barack Ferrazzano Kirschbaum & Nagelberg LLP (BFKN) is an esteemed law firm known for its high-quality and efficient legal services. Based in Chicago, Illinois, BFKN serves a diverse clientele that ranges from startups to Fortune 50 companies. The distinguished law firm has clients from the Midwest U.S., Europe and Asia.

Challenge

As a well-established law firm with a legacy of operations, BFKN faced significant hurdles in inefficiency and collaboration. The firm relied heavily on disconnected systems, primarily an access database, which hindered efficiency and collaboration. The limited availability of engineering resources and the complexity of integrating disparate systems posed challenges to innovation and operational improvement. The firm required a robust technological ecosystem for a unified approach to operations.

Solution

To address these challenges, BFKN sought a platform that could unify its disconnected systems. The platform has to equip the team to build custom applications with minimal coding expertise. ToolJet emerged as the ideal solution, offering an intuitive interface and robust integration capabilities. The head of the department recognized the potential of ToolJet to revolutionise the firm's operations. Continuous support from ToolJet’s team, ease of use, pre-built integrations, and clear product roadmap ensure smooth transition and future adaptability.

With ToolJet, BFKN created 5 critical apps for improving the firm’s operations.

Matter Management App: The app enhanced the firm’s ability to manage legal cases by centralising matter information.
Timekeeping App: The app optimises the firm’s time tracking and reporting capabilities.
Document Management App: The app improves document handling and access, making it easier for team members to work together on legal documents.
Expense Reporting App: The app automates expense management and financial reporting
Client Portal App: The app enhances client communication and service by providing secure access to case information and documents.

Result

With the active participation of the IT team, the deployment of ToolJet was well-managed and effective. BKFN created 5 critical applications with minimal coding experience. In a month’s time, ToolJet produced the following results;